• Subject to return guidelines, items can be returned within 20 days of receipt.
• Items must be returned in their original condition and package.
• DVDs, CDs, Tapes and any other shrink-wrapped products must be unopened.
• A restocking fee of 10% may be changed based on product returned and its condition.
• Items used/damaged/lost by customer are not refundable.
• Items purchased on clearance are not refundable.
• Immediately contact Dar al-Kitab al-Arabi usa for directions if product received is defective or incorrect.
• If a product is damaged by the shipper, immediately contact Dar al-Kitab al-Arabi usa for directions and preserve the damaged shipping cartons.
• Shipping charges are not refundable both ways unless Dar al-Kitab al-Arabi usa sent a defective or incorrect order, or the products were damaged by the shipper.
• If bringing an item for return to the retail store in Garden Grove, bring the item with your cash register receipt. Note above restrictions apply where applicable. Please contact us for further details.
• Dar al-Kitab al-Arabi usa reserves the right to research the original purchase and to limit the number of returns, exchanges, or refunds, based on findings. Excessive returns/exchanges/refunds may be declined.

Contact Dar al Kitab al Arabi for directions before returning products. Returns should be shipped back to: Asala Publishing and Distribution 11107 Brookhurst Street Garden Grove CA 92840 USA TEL-714.539.8100 Local In-Store Returns: Jarir Bookstore 11107 Brookhurst Street Garden Grove CA 92840 TEL-714.539.8100